The Letters & Actions tab is used to enter information about event letters and actions for the account. It is included on several CIM GOLD screens. It is file maintainable on all of them except the Loans > Special Payment Processing > Web & GOLDPhone Payments screen.
See the following example of this tab:
Letters & Actions Tab
See also:
Holds & Special Instructions field group
Action Code and Date field group
Event Letters, Numbers & Dates field group