Navigation:  GOLD EventLetters Setup Procedures > Past Due Notices (Loan events 44, 45, and 46)

Creating your past due notices in GOLD EventLetters eliminates any delay getting notification to your customer; notices can be printed and mailed the same day. It also allows you to control the verbiage and appearance of your notices, which eliminates any delay when a form change is needed.

 

In order for you to utilize the generation of late notices in GOLD EventLetters, you will need to do the following:

 

1.Create your notices in Microsoft® Word by following the steps for Two-Up or Three-Up Letters.  

 

2.Request that your loan banking consultant turn on events 44, 45, and/or 46 (institution option EVNT).

 

3.Input the applicable event code in the Late Notice Type fields located on the Late Fees tab of the Loans > Account Information > Fees & Late Charges & Penalties screen in CIM GOLD. Contact your loan banking consultant if programming help is needed to populate these fields. You will also need to modify any loan patterns containing this information as well as GOLDTrak PC if applicable.

 

4.Determine if you would like a separate report reflecting late notices only and notify your loan banking consultant. If a separate report is not needed, the notices will appear on the Event Letter Report (FPSRP175) with other event letters generated on the same day.

 

Note: You can use some or all of the events, but each event is only valid in the specified field.

 

Event 44 is ONLY valid in the Notice 1 Type field.

Event 45 is ONLY valid in the Notice 2 Type field.

Event 46 is ONLY valid in the Notice 3 Type field.

 

Note:  Events 44, 45, and 46 will be generated on loans with the following hold codes:

 

 

You may want to remove the event code from the Notice Type field on the Late Fees tab of the Loans > Account Information > Fees & Late Charges & Penalties screen in CIM GOLD at the time the hold code is placed on the account if late notices are not desired.

 

Loans with a general category of 80 and above or loans with an origination code of 3, 15, or 16 (loans purchased/serviced by others) will not create event letters.

 

Past Due Notice Report Options:

 

Past due notices generated through GOLD EventLetters will appear on the Event Letter Report (FPSRP175) with other event letters generated on the same day. Notify your FPS GOLD loan banking consultant if you would like this report set up for your institution.  

 

A separate past-due notice only report (FPSRP018) can be run daily identifying the accounts that had notices generated in GOLD EventLetters. Refer to the Loan Reports Manual in DocsOnWeb for examples of both reports.