Variable Queue Setup Screen

Entry: System, numeric

F/M: No

Mnemonic:

Screen: Loans > Collections > Queues > Variable Queue Setup

The Queue field displays the collection queue that is being defined. To change the queue, select the desired queue on the Variable Queue list view.

WARNING

As queues are processed during the afterhours, each loan will only be placed into one queue, and the priority of which queue a loan is placed in is the lowest queue first. Therefore, you should create queues with the most important priority as the lowest number. For example, if you want loans that are in bankruptcy to always appear in a bankruptcy queue and not in any other queue, then create queue number one for bankruptcies.

The following is an example of how queues might be set up:

Queue	Description
1	Bankruptcy
50	Sent to attorney
75	Charge offs
100	Installments 5-29 days late
110	Installments 30+ days late
200	Mortgage 30-59 days late
210	Mortgage 60-89 days late
220	Mortgage 90+ days late
500	Delinquent for First Due Date

The following is a list of the available queue numbers.

Queue Numbers	Description
1 - 9899	These queue numbers are available for delinquent loans. The program will only look at loans past the due date and then at your selection criteria.
9900-9996	These queue numbers are available for pulling in accounts that are not delinquent. Only these queues will pull accounts that have already made their payments and are current.
*9997	This queue number displays loans that have current or past follow-up dates that have not been selected into other queues.
*9998	This queue number displays all loans that have a follow-up date in the future.
*9999	This queue number is a default queue for loans that are past the due date and have not been selected into any other queue.

*Note: The system will automatically create these queues. You do not need to set them up.