Frequently Asked Questions > Mnemonics are not appearing

You might not have turned on the User Preference option that allows you to see ToolTip pop-up help.

There is an option in the User Preferences under the Options menu on the menu bar that will turn on the mnemonics to pop up. When the Enable ToolTip Pop-Up Help field is checked, the mnemonics will pop up for a field when you hover over that field with your mouse. If that option is unchecked, then pop-up mnemonics will not appear.

Note: Some fields throughout the system do not have a mnemonic, thus no mnemonic will appear with mouse hover. These may be calculated fields or fields that perform a function specific to CIM GOLD. These fields are not stored in a record; therefore, they do not have a mnemonic.