Foreclosure & Repossession & Judgment Screen

The Comments tab is where collectors and employees record collection efforts. This tab allows collectors to enter comments or actions taken on accounts. It records these entries and creates an online history of actions taken on the loan. This way collectors and managers can track the progress of actions taken on the loan.

NOTE

Once comments have been entered, they cannot be deleted. This is suggested by auditors for security purposes.

This tab is located on several CIM GOLD screens. They include the Account Delinquency screen; Bankruptcy Information screen; Foreclosure & Repossession & Judgment screen; and the Detail & Queue Processing tab on the Collection Queues screen. See the following example of this tab:

For definitions of each of the fields found on this screen, see the Comments tab topic under Account Delinquency screen.