Navigation: Setup > Security System > Company Options Screen >
Customer Service Security
If this field is left blank, all FPS GOLD support employees can access your institution files. A check mark will turn on the Customer Service Security option, and you will need to select the security access you want to grant for specific FPS customer service employees on the Customer Service tab. Only those selected will be able to access your files.
FPS GOLD Only: NCC Security employees can add an FPS GOLD employee to the list with proper authorization.