Setup > Security System > Company Options Screen

For user names and passwords, all printable characters and embedded spaces are allowed. (See the table below.)user names are not case sensitive. Passwords are case sensitive. Leading and trailing spaces will be ignored.

Characters Allowed in Passwords and User Names

Alphanumeric characters

abcdefghijklmnopqrstuvwxyz

ABCDEFGHIJKLMNOPQRSTUVWXYZ

1234567890

Special characters

- = , . / \ ! @ # $ % ^ & * ( ) _ + < > ? : ” { } | [ ] ; ’

Types of Passwords Not Allowed

The following table lists the kinds of passwords that are not valid. Based on the settings on the Company Options screen, users will have to follow these rules when creating passwords.

Password Length	A Password Is Not Valid If . . .
Any length	•The new password is the same as the current password or any of the last 4 previous passwords (regardless of case). •The Force Special Characters in Passwords field is checked and the new password doesn’t contain a special character. •The Force Alpha-Numeric Passwords field is checked and the new password doesn’t contain at least one number and one letter. •The new password is shorter than the value in the Minimum Length of Password field. •The new password is empty. •The new password has ascending or descending sequences (sequences are found by splitting the password with a blank space). For example, "12 cba" is not valid, but "12 abc" is.
More than 8 characters	•The new password contains the user name (regardless of case). •The new password has a sequence of 5 or more consecutive ascending or descending characters. For example, “LONGabcdePASSWORD” and “LONG54321PASSWORD” are not valid, but “LONGabcdPASSWORD” is valid. •The new password has 4 or more consecutive identical characters. For example, “long 1111 password” is not valid.
8 characters or less	•The password is fewer than 5 characters. •There are 3 or more characters that are the same as the last non-blank character. For example, “11121” is not valid. •There are 4 or more characters that are the same as the first non-blank character. For example "1211118" is not valid. •Characters 1-4 are the same as 5-8, or 2-4 are the same as 5-7, or 3-5 are the same as 6-8, or 1-3 are the same as 4-6. For example “abcdabcd” is not valid. •There are more than 3 blank characters in the password. •See "Characters Allowed in Passwords" above.