Account Delinquency screen > Comments tab > Comments field group

Entry: User, numeric, 2 digits

F/M: Yes

Mnemonic: QAHLD1 and QAHLD2

Screen: Account Delinquency; Bankruptcy; Foreclosure & Repossession & Judgment; Collection Queues, Detail & Queue Processing tab, Comments tab

Field Group: Comments

These are user-defined fields that can be used as selection criteria for Variable Queues or for whatever purpose your institution wants.

An example of what a field might be used for would be to create queues specifically for Spanish-speaking customers. You could assign a “1” to mean Spanish speaking and, by requiring 1s to be placed in the first field (QAHLD1), you could then create a queue using that field as a selection criterion.

See the Sort and Order Fields topic on the Variable Queue Setup screen for more information.