Navigation:  Account Delinquency screen > Comments tab > Comments field group

The fields in the Comments field group on the Comments tab are used to enter information pertaining to comments collectors or other employees have with borrowers. This includes contact codes, promise amounts, reason codes, status codes, follow-up dates, and more. The Comment box is also included in this section.

 

See the following example of this field group, followed by links to field descriptions:

 

 

Contact Codes

Promise Amount

Follow-Up Date & Time field group

Current Follow-Up Date

Delete Follow-Up Date

Reason Code

Status Code

Effective Date

Scheduled Completion

FNMA Forbearance Plan field group

Imminent Default

Forbearance Type

Forbearance Payment Plan Amount

Forbearance Payment Received

Special Information

Loss Mitigation Date

Loss Mitigation

Loss Mitigation Plan

Comment