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Viewing Scanned Images from Loan Account History

Navigation:  FPS GOLD Teller Capture User's Guide > Viewing Images >

Viewing Scanned Images from Loan Account History

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This section explains how to view scanned images from the Loan Account History screen.

 

Note: The <Show Scanned Items> button will only be available to view current day scanned images if the Use Teller Capture checkbox is checked (found in CIM GOLD > Options menu > User Preferences, General tab). Before you can use this option, you must have a Teller Capture Database license. Scanned images for a previous date may be viewed without this option checked.

 

To view scanned images from Loan Account History:

 

1.Go to the account history screen in CIM GOLD Loans.

2.Access the history for the date(s) of the transaction.

3.Double-click on the transaction to view the History Detail.

 

CIM GOLD > Loans > Account Information > History, Detailed History tab

CIM GOLD > Loans > Account Information > History, Detailed History tab

 

4.To view the images, click <Show Scanned Items>.

5.All scanned items and virtual tickets will be listed for the transaction in the order that they were scanned. Click on each item to see the image.

 

Teller Capture Item Summary Screen, Transit Check

Teller Capture Item Summary Screen, Transit Check

 

 

Teller Capture Item Summary Screen, Virtual Loan Slip

Teller Capture Item Summary Screen, Virtual Loan Slip

 

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