GOLD EventLetters User's Guide

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GOLD EventLetters™ is a user-friendly software application that merges a data file of information with pre-defined letter templates. The letters are sent out to your clients when certain events take place, such as ARM adjustments, loan payoffs, renewing a deposit account, safe deposit box billing, interest posting, and many more.

To use this software application, you will need to be using Windows 10 or later Operating System en-vironments. Earlier operating systems (such as Windows 7 and Windows 8) are not certified and might cause performance issues.

GOLD EventLetters allows you flexibility and control when processing event letters. It is tailored to meet both the deposit and loan sides of your banking needs. For more detailed information concerning the Deposit and Loan systems, see Loan Event Processing Procedures, and Deposit Event Processing Procedures, respectively.

FPS GOLD Only—Loans

1.Institution option EVNT must be set for each event.

2.For institution option 7 MDYS, enter the number of days before the maturity date to create the letter (Event 25). Default is 120 days.

3.For institution option FHAD, enter the date the FHA Payoff letter is to be created (Events 35 and 36).

4.For institution option FHAF, enter the extra fee to be added to the FHA Payoff Letter (Events 35 and 36).

5.For institution option T EV29, enter a “Y” to stop sold loan letters (Event 29) from creating letters for disbursement types 10-19.

6.The Event Letter Report (FPSRP175) must be set to run daily. Refer to the FPS GOLD Only section in the Event Letter Report for the sort field options.

7.For Balloon Loans (Event 27), the first two characters of the Miscellaneous Parameter on the report setup are used for the number of days (1-99) before the balloon date to automatically produce a balloon letter. If the first two digits of the Miscellaneous Parameters are left blank, the balloon letter will generate on the balloon date.

8.To print the first 20 characters of the name instead of the short name, check the Miscellaneous Options 1 box of the Event Letter Report (FPSRP175).

9.For Insurance Letter (before expiration date) (Event 32), the second two characters (positions 3 and 4) of the Miscellaneous Parameters on the report setup are used for the number of days (1-99) before the expiration date to automatically produce a letter. If the letter is automatically generated, institution options RDEX and RDE2 (below) must be used.

10.Institution options RDEX and RDE2 are used to control which escrow/reserve types will generate an expiration letter for Events 32, 39, 51, and 52. Only escrow/reserve types entered in the institution option will automatically generate a letter.

11.To create a follow-up date for Events 44, 45, and 46, enter the number of days to add to the run date (0 to 99) in positions 5–6 of the Miscellaneous Parameters used.

12.For Event 51, Insurance Letter (before expiration date): Positions 7 and 8 of the Miscellaneous Parameters field on the Report Setup store the number of days (1-99) prior to the expiration date to create the letter.

13.For Event 52, Insurance Letter (after expiration date): Positions 9 and 10 of the Miscellaneous Parameters field on the Report Setup store the number of days (1-99) after the expiration date to create the letter.

14.To display the servicing officer instead of the origination officer on the report, check the Miscellaneous Options 2 box on the Report Setup screen. (Must have “ML” in the Input Records to use this option.)

15.To stop a Delinquency Event letter (23) from generating on a bankrupt account, check the Miscellaneous Options 3 box on the Report Setup screen.

16.Check the Miscellaneous Options 4 box on the Report Setup screen to include general category 90 and 91 loans in the selection for event letters.