Navigation:  Institution Options Screen > GOLD ExceptionManager Tab > Deposits - Descriptors and Fees Tab > Charge Back Fee Amount

Entry: User, numeric

F/M: Yes

Mnemonic: OICBFA

 

Institution Option: CBFA

 

Enter the default amount that will be charged an account when a chargeback is processed in GOLD ExceptionManager. A chargeback is any deposited item that was sent back to your institution for a variety of reasons (non-sufficient funds, endorsement missing, account closed, etc.).

 

The default for your institution-wide charge back fee is set up here. However, the amount entered in the Charge Back Fee field found on the account-level Deposit Service Charge/Qualifying Accounts Fields screen will supersede the default amount.

 

See also:

Charge Back Fee Amount for loan accounts

Charge Back Fee (Service Charge/Qualifying Accounts > Service Charge Information tab, section 1)

Charge Back Fee (Service Charge/Qualifying Accounts > Service Charge Information tab, section 2)

GOLD Services > GOLD ExceptionManager > Charge Backs screen