Charge Backs > Charge Back Item Detail tab

The Charge Back Item Detail tab on the Charge Backs screen is used to set up and post chargeback items. The fields on this screen are only file maintainable when setting up a new chargeback item. Once chargebacks records have been posted, you cannot change or delete the record unless you correct the post, as explained in detail in Posting and Printing Chargeback Items.

See the following example of this tab:

chargebackdetailexam

GOLD Services > GOLD ExceptionManager > Charge Backs, Charge Back Item Detail Tab

After clicking <Create New> on the Charge Back Item Summary tab, the system brings up the Charge Back Item Detail tab, and the Date, Type, and Account Number are open to file maintenance.

Once you enter information in these fields, click <Create New> underneath the Chargeback Details list view and complete the information on the Charge Back Detail dialog box. Information regarding that account will be displayed in the remainder of fields on this tab. For more information, see the following field help:

•Date

•Name and Address

•Type

•Account Number

•Available

•Fee Per Item

•Total Estimated Fees

•Account Analysis?

•Charge Back Agent

•Chargeback Details list view