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Return Item Report |
  
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Navigation: Print Reports > Print Exceptions Report >
Return Item Report
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Return Item Report |
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Check this box if you want to print the exception item report only for exception items that were returned. Exception items can be returned through either the Process Exception Items screen or they can be created to return manually using the Create Returns screen. This report shows limited information, printing one line per account. All sort and selection are available for the return item version of the exception report.
This report prints the sequence number, account number, name, check number, transaction amount, reason for the exception, trace number, and source of the exception item.
The following is an example of this report:
| Note: | If names, phone numbers, and other information concerning the account owner are displayed with asterisks (*) (as is shown in the example above), the Show Sensitive Data box is not checked on the GOLD Services > GOLD ExceptionManager > Administrative > Setup > Tellers screen. |
Print Inclearing Returned Checks Report
For inclearing checks that are returned, you can either send a FAX or an e-mail of your return items to your correspondent (e.g., FISERV, Union Bank, FHLB, etc.), or FPS GOLD can send a transmission to your correspondent for you, if this has been set up for your institution.
The following steps explain how to print a Returned Checks Report:
1.On the Print Exceptions Report screen, click <Change Selection> and choose a selection that best describes your returned checks. For more information on selections, see Selections help.
2.If necessary, change the date in the Start and End Date fields.
3.Specify a sort option. (Without entering a sort option, the system will automatically sort by the account number. Since most correspondents request this order, you would not need to enter a sort option.)
4.Check the Return Item Report box.
5.Click <Print> or <Save to File> to either print or save the report, respectively.
Once you save the file, the report can then be sent to your correspondent via e-mail, a fax machine, or a transmission that is set up by FPS GOLD and is sent by your request when posting is completed.
Similarly, you can also print ACH returns, as described below.
1.1. On the Print Exceptions Report screen, click <Change Selection> and choose a selection that best describes your ACH items. For more information on selections, see Selections help.
2.If necessary, change the date in the Start and End Date fields.
3.Specify a sort option. (Without entering a sort option, the system will automatically sort by the account number. Since most correspondents request this order, you would not need to enter a sort option.)
4.Check the Return Item Report box.
5.Click <Print> or <Save to File> to either print or save the report, respectively.
Once you save the file, the report can then be sent to your correspondent via e-mail, a fax machine, or a transmission that is set up by FPS GOLD and is sent by your request when posting is completed.