Navigation: History in GEM >
Other checkboxes
Entry: User, checkboxes
F/M: Yes
Mnemonic: See below
Check any of the boxes under Other to view GEM history items matching those items, as explained in detail below. You must also set up the Date before items will be displayed in the GEM History list view after <Get History> is clicked.
NOTE
The GEM History list view only shows a limited amount of data, so if too much data is being displayed, you may want to limit what is displayed in this list view. The best way to limit what is displayed is by checking or unchecking some of the Exceptions or Other checkboxes.
For example, if your search results keep returning every instance of when the User Options were changed, but not showing very many exception item changes, uncheck the User Options box and click <Get History>. You'll see that the User Options records are no longer displayed in the list view. |
See the following definitions of the Other checkboxes.
Field |
Description |
---|---|
Charge Backs and Reasons
|
Check the Charge Backs box if you want to view any chargebacks from the date(s) selected. Chargebacks are entered using the GOLD Services > GOLD ExceptionManager > Charge Backs screen.
Check the Reasons checkbox, and any changes to the GOLD Services > GOLD ExceptionManager > Administrative > Charge Back Reasons screen from the given date will also be displayed |
NOC |
Check this box if you want to view any history information involving Notifications of Changes that were created, changed, or deleted. Notifications of Changes are set up on the GOLD Services > GOLD ExceptionManager > Notification of Change screen. |
Notice Message
|
Check this box if you want to view history information regarding changes to the GOLD Services > GOLD ExceptionManager > Administrative > Notice Messages screen. |
Selection Information |
Check this box if you want to view history information regarding changes to the GOLD Services > GOLD ExceptionManager > Administrative > Setup > Selections screen. |
User Options |
Check this box if you want to view history information regarding changes to the GOLD Services > GOLD ExceptionManager > Administrative > Setup > Tellers screen or |